It is important we have as much information as possible about the client you are referring. Below you will find a sample list of clinical/medical information that will be extremely helpful for us when you contact us.
Patient name, age, gender
Is patient medically stable?
Pain Diagnosis, Surgical History
Axis I, Axis II, Axis III, Axis IV, Axis V
Medication dosage, reason for prescription, dates prescribed
History of SI, previous Suicide attempts or self-mutilation
Immediate family contact information
Insurance plan and private pay ability
Because Las Vegas Recovery Center treats medically compromised and complex cases, additional medical records may be requested. This can include summaries from any other programs your client has participated in, surgeons, pain management specialists, as well as any MRIs and X-rays.
As professionals in our field are aware, many insurance companies provide less-than favorable authorizations. Our admissions office will be straightforward regarding this portion to prevent any surprises. Pre-authorizations for insurance can only be obtained once your referral has been assessed at our center. Authorizations for our Pain Recovery program are extremely rare and occur an average of less than 1 percent of our admissions. Please call us at (800) 790-0091 for a list of insurance companies that are "in-network" for LVRC, including workers' compensation contracts.
If your referral schedules an admission, please inform the admissions staff of the type of reporting you would prefer. This includes frequency of reports and the best way for you to receive them. An initial call from the intake department will occur to inform you the client has been admitted. The admissions office will coordinate and ensure all clinical and medical information is delivered to the treatment team prior to your client's admission. If you are an interventionist traveling with your referral to admission, we will provide return transportation to the airport or a local hotel property of your choosing.
Provided your referral signs appropriate releases, you will be given names and contact information for the client's primary and secondary counselor within twenty-four hours of admission. Consistent communication will continue into discharge planning and actual discharge. If for some reason you are not receiving updates from us, more than likely the client has revoked a previously signed release. In this instance, the matter becomes a clinical issue that will be addressed.
If any time during the admission process you wish to speak to a managing member of our clinical or medical team, please inform the admissions office to make arrangements. Typically, Mel Pohl, MD (Medical Director), Stuart Ghertner, PhD, Clinical Director and/or our Admissions Manager are available to discuss referrals upon request.